If NetID services were activated within the last 24 hours, please ask customer to wait and try again after the 24 hours have lapsed and see if issue persists. For details, see Recurrence pattern support in WebEx. Gmail).If you want to create a recurring meeting, select Recurrence and then specify recurrence options. What this means is that users can add external email addresses here (e.g. On the this page, users must be in Office 365 and can only add other Office 365 accounts because that page adds an Office 365 specific permission from one account to another. The difference comes down to what accounts are able to be added as send-as addresses.Select Add, select the delegate that you want to add, and then select OK. Select Edit my delegate members. Select Tools > Options > Call Forwarding Settings. To set up Skype for Business Online delegation, follow these steps: For Windows clients.
Setting Up Delegates In Office Mac 2016 FromWisc Account Administration site: known issues | supportThe issues listed below apply to all or multiple email/calendar clients. OneDrive for Business: known issues | support To initiate a secure message or an encrypted file transfer in Office 365, users simply need to create a new email in Outlook and to select the Send.Below is a list of known issues within Office 365.You can contact Microsoft directly to make a case for supporting a specific feature in Office 365, by submitting your idea to Microsoft's Office 365 feedback and suggestions site at For a list of issues that have been resolved, click here.You may also want to review support documentation from other services that may be related to the issue you are experiencing. Before performing major troubleshooting, please follow steps outlined within Office 365 (Outlook for Windows/MacOS) - Incorrect Authenticated Account or Connected Services document and see if the problem is resolved.Resolution: Launch Outlook for Mac 2016 From the menu, click Tools, then Accounts Highlight the Duke Office 365 account on the left column and click Advanced on the bottom right Click Delegates at the top of the dialog box Click the + in the top section marked 'Delegates who can act on my behalf:'. Many errors or inability to access a feature/action will occur if an Office application (such as Outlook, Word, or Teams, etc) is not correctly authenticated into Office 365.![]() Or, open the email via Outlook on the web. Open the problematic email in Outlook, click Actions > Other Actions > Encoding, and then change the encoding to Unicode (UTF-8). Chinese characters, Han characters, kanji, etc.) Office 365 - Configure Resource Scheduling Options/Settings/PermissionsDesktop versions of Outlook may display some emails in CJK characters (aka. Office 365 (Outlook on the web | Outlook for Windows/MacOS) - Work On Behalf of a Resource CalendarDisable auto-accept for the resource calendar: Select your client below for instructions: This issue occurs because of Daylight Saving Time. The attendees will be able to take action on the event invitation from any of the notifications, but only one response is necessary.If a Novell/GroupWise user invites an Office 365 resource calendar to an all day event, the event may appear from 7:00pm to 7:00pm the next day.From March 1 - March 31, if an Office 365 user receives an event invitation from an external calendar system, the event time will be one hour behind. Similar behavior should be expected when the attendee accepts or declines a meeting, and when the owner of the event cancels the meeting.Sending an event invite to an address - will result in all Office 365 members receiving up to 3 notifications of the event. To Office 365 and vice versa), the attendee may receive anywhere between 0 and 2 invitations. A possible workaround for this is to create a matching header rule (It includes these words | in the message header.) instead - and enter the alternate address as the matching words.When calendaring between different systems (e.g.,Gmail, Yahoo!, etc. The reason for this is because when the message is received and processed within Office 365, the alternate address is replaced by the primary address of the account. Only the "Read/unread", "Important", and "Recent" flags are supportedIf you have a client configured via IMAP, Outlook on the web will show drafts of messages you have already sent in message threadsFor information on how to improve your IMAP client's performance, click here.Due to the issues listed above, configuring a client via IMAP is not recommended.Issues involving Office 365 service accounts:Service accounts hidden from the Global Address List (GAL) by default. For information on how to avoid this issue, click here.Most IMAP flags are not supported in Office 365. Throttling is controlled by Microsoft and cannot be removedIf throttling occurs when you are attempting to move mail, you may lose messages. Throttling causes a reduction of speed when downloading or moving a large number of messages To fix this issue, edit all recurrence events using Outlook on the web or Outlook desktop client and confirm/set a specific end data.Email clients that are configured via IMAP will experience a variety of limitations and performance issues.All clients connecting via IMAP will experience data throttling This may occur if recurring event(s) do not have an end date set. Adding the service account to your address book will allow you to subscribe to it's calendar in desktop Outlook clients however, the data for the calendar will not populate. When users attempt to subscribe to the calendar, the button either does not respond or the Outlook client will crash. The Add calendar option does not work in local Outlook clients. To allow users to subscribe to the service account's calendar or use the open mailbox feature, you will need to show the account in the GAL using the Wisc Account Administration site.When a service account is hidden from the GAL, the only way to subscribe to its calendar is to use the Add calendar option within the email invitation that is sent as a result of the service account sharing it's calendar. Once this five-minute window has elapsed, users will no longer be able to subscribe to the calendar or use the open mailbox feature because the features to do so require searching the GAL. During this time, it is possible to subscribe to the account's calendar or use the Open mailbox feature in Outlook on the web. Office 365 for mac vs windowsOur current work around for this issue can be found here: Office 365 - Resource Calendar Not Automatically Processing Invitations and CancellationsWhen changing your NetID password, you must ensure that you update your clients and mobile devices accordingly and restart them because Office 365 has no facility to terminate active client sessions. Some users may experience an issue with resource calendars not processing event invites and cancellations appropriately, even if the setting is selected to do so. Make sure to select VBA macros that are digitally signed.Problem with resource calendars not automatically processing event invitations and cancellations The event should be deleted and recreated manually.Unable to install the plug in for an Office application - receive the following error: "Add-in Error Your system administrator has blocked add-ins from the Office Store".If other users are able to install this add-in, then the issue may be related to an Office application setting on the user's computer. Sometimes the Suggested Meeting Add-In does not schedule the event at the correct date/time, even though it did pick up the correct date/time in the email.
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